About the Role
This role service the South West Area from Mandurah out to Lake Grace and down to the Albany area with customers ranging from BCON, Forestry and Mining. Armed with a field service ute, you will be required to visit customer sites to not only diagnose and repair Caterpillar equipment, but also complete warranty repair work and reports. Reporting to the Field Service Supervisor, you will be responsible for identifying and recommending preventative maintenance on customer equipment
You will also be required to have sound customer relations and interpersonal skills and the ability to work completely unsupervised.
Your responsibilities will also include;
Manage work orders including ordering parts as required
Carrying out Caterpillar product improvement plans and product support program
Maintaining safe work practices and a safe work environment
Deliver first class customer service
About you
You will be required to have;
Australian recognised trade qualification in Auto Electrics (heavy duty)
Previous post trade Caterpillar experience in a field service environment
Excellent fault finding skills
Valid C class licence
Desirable Criteria:
High Risk Work Licence (i.e. LF, DG, RG, EWP)
Heavy Rigid Licence
Familiarity with service literature
Company Benefits:
We value our people and love to reward and recognise each employee’s contribution. WesTrac offers a competitive remuneration package with several benefits and non-financial rewards to help make everyday life a little more comfortable
A rewarding career with diverse opportunities
Uniforms and PPE provided (laundered)
Overtime available when required
Employee Assistance Program
Competency based annual pay increases
Ongoing training and support
Wellness Program