A great opportunity is available to work for WesTrac, one of the largest authorised Caterpillar dealers in the world, as a Technical Communicator within our Technical Services Department.
Introduction to Westrac:
WesTrac is an equipment solutions company and one of the world's leading Caterpillar Dealerships. Operating in NSW, ACT and WA, we supply equipment solutions to thousands of customers across the mining, construction, transport, forestry, agriculture and power generation sectors. At WesTrac our primary focus is our people. We know that our success is the result of more than 3,000 talented people working together to achieve amazing outcomes. Now, as we look to the future and our goal of becoming the first choice in equipment solutions, we're more focused than ever on harnessing the best talent for our business.
As the Technical Representative you’re responsible for managing all service issues, machine operation and overall equipment performance. You’ll be required to carry out analysis & provide recommendations and guidance around maintenance processes, repairs and improvements.
This role is based in South Guildford working a 5:2 roster, 8 hours per day with a minimal amount of regional & metro site travel.
HD Mechanical Trade qualification
Sound knowledge across a range of CAT products - Electrical truck knowledge highly advantageous
Demonstrated knowledge and experience with diagnostic tools
Failure analysis skills
High level of communication & customer service skills
Ability to work successfully within a team and autonomously
High attention to detail with the ability to identify continuous improvement
Hydraulic Mining Machine experience
WesTrac offers competitive remuneration packages and many other benefits which include:
Salary sacrificing options i.e. airline membership, motor vehicle etc.
Flexible work arrangements
Income Protection Insurance
Paid Parental Leave
Discounted CAT products
Partner Discount network
Employee Assistance Program (EAP)
Further education assistance
Discounted gym membership
Discounted health insurance
This job has expired.