Technical Communicator

Westrac Pty Ltd
Dec. 11, 2019, 7:27 a.m.
Dec. 28, 2019, 12:24 p.m.

A great opportunity is available to work for WesTrac, one of the largest authorised Caterpillar dealers in the world, as a Technical Communicator within our Technical Services Department.  

Introduction to Westrac:

WesTrac is an equipment solutions company and one of the world's leading Caterpillar Dealerships. Operating in NSW, ACT and WA, we supply equipment solutions to thousands of customers across the mining, construction, transport, forestry, agriculture and power generation sectors. At WesTrac our primary focus is our people. We know that our success is the result of more than 3,000 talented people working together to achieve amazing outcomes. Now, as we look to the future and our goal of becoming the first choice in equipment solutions, we're more focused than ever on harnessing the best talent for our business.

Job Details:

As the Technical Representative you’re responsible for managing all service issues, machine operation and overall equipment performance. You’ll be required to carry out analysis & provide recommendations and guidance around maintenance processes, repairs and improvements.

This role is based in South Guildford working a 5:2 roster, 8 hours per day with a minimal amount of regional & metro site travel.

Essential Criteria:

HD Mechanical Trade qualification

Sound knowledge across a range of CAT products - Electrical truck knowledge highly advantageous

Demonstrated knowledge and experience with diagnostic tools

Failure analysis skills

High level of communication & customer service skills

Ability to work successfully within a team and autonomously

High attention to detail with the ability to identify continuous improvement

Desirable Criteria:

Hydraulic Mining Machine experience

Company Benefits:

WesTrac offers competitive remuneration packages and many other benefits which include:

Salary sacrificing options i.e. airline membership, motor vehicle etc.

Flexible work arrangements

Income Protection Insurance

Paid Parental Leave 

Discounted CAT products

Wellness Program

Partner Discount network   

Employee Assistance Program (EAP)

Further education assistance

Discounted gym membership

Discounted health insurance

This job has expired.

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