Field Service Technician

Komatsu Australia Pty Limited
Sept. 18, 2019, 9:18 a.m.
Oct. 11, 2019, 2:18 p.m.

The Opportunity

Multiple opportunities have arisen for a Field Service Technicians (HD Diesel Fitter / Mechanic) to join the Service Department at our Gunnedah Branch.

Reporting to the Service Supervisor, the purpose of the role is to carry out maintenance and repairs on mobile equipment and ensure excellent customer service. The role plays an integral part in ensuring high levels of safety, quality and efficiency are given to the Gunnedah Service Department.

The successful person will be able to demonstrate an appropriate level of technical understanding of the design & function of Komatsu equipment. You will be responsible for machine diagnostics and repairs, as well as testing and adjusting of machine operation and monitoring systems utilising relevant literature and testing equipment. Additionally work will involve coordinating site based equipment maintenance projects, in particular, coordinating job packet requirements, following job scope and critical path. The role requires the ability to generate required technical reports such as service reports and TSI & warranty claim processes. As such you will need to be able to use Komatsu operating programs such as Link One and SMAP.

The knowledge, skills and abilities we're looking for

Relevant Trade Certificate - Mobile Plant Mechanic (HD Diesel Fitter / Mechanic)

Minimum of five years post trade experience in a field maintenance position

Current LR classification driver's licence (minimum requirements)

Automotive Air Conditioning Licence will be highly regarded

Auto Electrical experience, qualifications and diagnostic skills will be highly regarded

A proven high level of customer service

A demonstrated commitment to safety with the ability to work in remote areas and unsupervised

Excellent written and verbal communication skills and good understanding of computer systems

Original Equipment Manufacturer (OEM) experience, particularly with Komatsu equipment, and field service exposure including breakdowns and diagnostics, will also be highly regarded 

The Benefits

At Komatsu we have proven career pathways into a variety of exciting fields. We are committed to creating a culture of learning and consider the support and recognition of training, learning, development & education as fundamental to achieving your goals. We also provide a range of services and benefits to assist our employees in their personal and professional lives, such as:

Career Development and Education Support Programs for further studies

Company-funded Income Protection Insurance

Field Service and On-Call Allowances, phone, tablet and Field Service Vehicle

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