Product Support Sales Representative

Westrac Pty Ltd
June 3, 2020, 8:06 a.m.
July 1, 2020, 10:58 a.m.

About the Role

To ensure WesTrac is the first choice for equipment solutions, in this position you will identify Caterpillar parts and WesTrac service sales opportunities within a defined customer portfolio. By managing existing accounts and developing new accounts, you will engage with a variety of stakeholders, from owner/operators and maintainers to fleet managers, on a range of transactions and projects to enhance customer experience.

Based from our Dubbo branch, your customer portfolio will span Central NSW, including Nyngan, Merriwa and Coonabarabran. It is anticipated that half your time will be on the road visiting customers, with approximately 1 night away from home each week. As such you will be provided with a company car.

This is a permanent full time position working Monday to Friday, 8 hour days. In this role you will be part of a commission scheme with up to $55,000 in potential earnings on top of your salary.

Key Responsibilities

Sales of Caterpillar parts and WesTrac services

Development of specific customer opportunities and the regional growth plan

Maintaining the current customer portfolio

Actively promoting parts and service offerings in line with focused Caterpillar/ WesTrac programs 

Skills & Experience

Industry experience within earthmoving operations, parts and/or service

Caterpillar product knowledge is highly desirable

Current driver's licence and the ability and willingness to travel frequently

Advanced Microsoft Office skills

Excellent written and verbal communication skills


Industry and machinery knowledge extending to GET, wear parts and machine guidance

Familiarity with CRM (Customer Relationship Manager) systems

Account Management experience

Trade or tertiary qualification


Competitive salary, commission and benefits scheme

Company funded income protection

Flexible work arrangements

Purchased leave

Discounted private health plan

Fitness passport

On-boarding and welcome day at our head office in Newcastle

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