AHS Field Hardware Technician

Modular Mining Systems
Dec. 11, 2019, 7:59 a.m.
Dec. 31, 2019, 12:44 p.m.

The AHS product is at the forefront of mining technology as one of the most cost effective solutions for fleet management, delivering unrivalled safety and fleet optimisation in complex mining environments without the requirement of a truck operator. Modular currently supports successful AHS operations in Chile, Australia and Canada, demonstrating Modular's ability to deliver high value, cutting edge solutions and outstanding support.

What you'll be doing:

Coordinate and perform maintenance, troubleshooting and/or repairs of Modular Mining hardware by following the RMA process in the support of Komatsu’s AHS solutions.

Coordinate delivery and dispatch of MMS components to/from customer sites per Customer Care Agreements within Service Level Agreement (SLA) terms.

Coordinate and perform troubleshooting on radio communication systems and GPS technology.

Maintain and update all MMS and Komatsu hardware related documentation and take actions where and when required.

Provide hardware system deployment support as a domain expert to customers and other business units.

Support the core business when required with RMA, repairs, troubleshooting or as required.

Reinforce awareness and demonstrate commitment that safety is our top priority and “zero accidents” is achievable.

Essential Requirements:

Certificate IV in Electrical or Electronic trade or other relevant trade.

Experience in electronics, RF communications, IT, electronic repairs, mechanical aptitude.

Advanced knowledge of radio communication systems.

Advanced understanding of military specified hardware including components that use GPS technology.

Desirable Requirements:

Experience in the use of ERP (enterprise resource planning) software and customer ticketing portals.

Experience or exposure to mining operations.

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