Reporting directly to the Supervisor, the Leading Hand is responsible for the provision of high-level technical support, directing services with the operator to triage machine downtime events and provide direct contact, leadership and supervision of the pit fitters and shop floor, ensuring a high level of safety focus.
Additionally, the role will involve carrying out repairs, maintenance and servicing on a range of Caterpillar Equipment as required, providing strong support to the Caterpillar product improvement plans and product support program and overseeing work execution management & compliance. Acting as the main point of contact between WesTrac and our clients, communication & relationship management with our customer base is also an integral part of this role.
This is a Residential Role working 7 days on, 3 days off & 7 nights on, 4 days off rotational, 11.5-hour shifts (inclusive of a 30-minute unpaid meal break).
What we can offer:
Supportive work environment and career progression opportunities
Salary sacrifice on Airline Memberships, Motor Vehicles and more
Residential position – home every night
Opportunities to fast track your career
Refer a friend program – work alongside your mates and receive $1000 for each successful referral
Travel and Accommodation discounts available
Permanent Full Time Position
Inclusive work environment
Internal Promotion Opportunities
To be successful the following is required:
Australian Recognised Heavy Duty Mechanical Trade Qualification
Previous experience in a leadership role, or ability to demonstrate strong leadership skills
Valid HR Drivers Licence
Forklift & High Risk Work Licence desirable
Ability to work successfully within a team, autonomously and unsupervised
Familiarity with service literature
Excellent fault-finding skills
Ability to organise work teams and delegate tasks
Sound knowledge of Caterpillar literature and work order systems
Ability to communicate with people at all levels