Pitram Systems Specialist

Feb. 14, 2020, 10:15 a.m.
Feb. 16, 2020, 12:31 p.m.

As part of our global Operations team, you will provide valuable technical and advisory services to MICROMINE’s client base in South Africa and abroad.

Duties of this role will include but not be limited to:

Perform all aspects of Pitram implementations in South Africa (and globally as required; this includes coaching and training of clients)

Act as single point of contact to a dedicated selection of clients

Maintain and develop long-term customer relationships

Produce periodic reports as defined by management

Prepare and present product demos as required

Travel including mine sites and/or international destinations

To be successful for this role you must demonstrate:

A commitment to exceptional customer service

Bachelor Degree in Computer Science or similar relevant field

Minimum 2 years’ experience in supporting enterprise style application

Experience with networking and SQL

Ability to accurately gather client requirements

Capability to design and implement a IT system

Experience in the recording, triage and management of support tickets

Good communication skills with the ability to interact and explain technical concepts to clients from non-technical backgrounds

IT proficient experience in the following is an advantage:

Knowledge of Pitram or alternative dispatch systems such as Modular, Minestar and/or Jigsaw

Understanding or experience of the mining industry

Salary and Benefits:

In return, you’ll be offered a competitive base salary and benefits commensurate with your level of industry experience and expertise and the opportunity to work with a dedicated and highly professional team in an established and growing company.

This job has expired.

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